This is the history impulse out of Mercari: “Hi Jennifer I’m sure that the resolution or answer provided do perhaps not choose your avoid for now
You may be proper, Mercari is legitimate and you may safe but we need to be confident in regards to the supplier including a purchaser when coping.
It’s much better and you may secure having a purchaser to shop on ebay
The package are picked up off my personal bar or nightclub you to goes wrong with clips checklist the shipping and getting to have shelter grounds. The box was picked up by the regular USPS carrier for the 9/twenty-eight. USPS goes through packages at the collection which often produces the manifesto and you may updates record details up until it’s delivered. My personal package reveals precisely the very first sent entry without any reputation. I’ve no reason to mistrust the brand new provider, he’s our very own normal service provider and has approved the guy obtained the new package. I have submitted a query into post office and you will waiting to own an improvement, the customer understands the fresh new missing bundle and contains become most wisdom. I have been into the constant contact with Mercari and you can received the newest following: “No worries, in the event the acquisition has not gotten any tracking status by , excite let us know and we will revisit this situation. “. On the 9th Mercari replied the next: “However, our company is struggling to launch fund until we are able to kinkyads mobile site show delivery to your visitors” I find it hard to trust the vendor have gotten the container without the record reputation so the plan generally seems to end up being shed otherwise stolen. I am sorry should this be the outcome, the audience is constantly working to really make the program ideal for men and women. not, because of it brand of situation, here is the path that individuals have to go owing to, predicated on our market guidelines.” This is the Worst customer service We have ever before seen. It appears if you ask me the vendor has no security to have destroyed bundles, any reputable company how big is Mercari will be support brand new sale and you may release finance. Stay away from your website or perhaps be aware you may have Absolutely zero cover otherwise assist and you will be your currency and items When the things goes wrong !!
Mercari is not a rut to shop for. I’ve personal expertise with to shop for something much less revealed. My partner bought a clothes having holes regarding the leggings and claimed it using the required photographs. Mercari customer service will not offer her this new return shipments name and you may refund her money even with performing every it asked and appearing the newest openings from the leggings. There is no buyer safety and we’ll not buying things truth be told there later on. Mercari don’t protect the customer despite what they claim. Customer support was horrible at best. Which is in reality as well bad, as it would-be great when the there had been almost every other, ideal choice so you’re able to e-bay.
Once i told you currently regarding post, someone which is buying and selling everything has to be cautious. Did you see the merchant product reviews and breakdown before you buy?
John said there were photo, nevertheless the merchant failed to reveal photographs of your own openings, Or tell them about the subject so that they you may determine what to manage. It will be the fact that Mercari don’t honor caring for the client one inquiries myself so much more.
I attempted you to definitely, that it took place. respected seller, goods that we wanted, cheaper than regular yet still realistic; never arrives. record number completely wrong, ordered recently, nevertheless have not been. ask vendor about any of it, gets another tracking matter, nevertheless doesn’t work ect… ect…